1. What does TrailEase Virtual Assistant do?

We help small business owners reclaim their time by handling administrative tasks like inbox management, bill pay and invoicing, calendar coordination, appointment setting, customer communication, and social media management — all tailored to your needs.

2. Where are you based?

We’re proudly based in beautiful Colorado! While we serve clients across the country, our roots (and hearts) are in the Rockies.

3. Do you outsource any of your work?

No — all work is done in-house by TrailEase. You’ll always know exactly who you're working with, and we pride ourselves on providing consistent, reliable support you can trust.

4. What is your hourly rate?

We offer flexible pricing options to fit the needs of every business — big or small.

• Hourly Rate: $35/hour for on-demand support

• Flat Monthly Packages: Perfect for ongoing, consistent support

• Single Project Rates: Ideal for one-time tasks or special projects

Not sure what you need? Contact us for a custom quote — we’re happy to create a plan that fits your workflow and your budget. Contact us to schedule a free consultation and get a custom quote.

5. How do I get started?

Getting started is easy! Just reach out via 970.652-3366 or djjohnson@traileaseva.com, and we’ll set up a quick discovery call to learn about your business and create a custom service plan that meets your goals.

6. Do I need to commit to a long-term contract?

Nope! We offer flexible service agreements — whether you need short-term help or long-term support, we’re here to make your life easier, on your terms.

7. What types of businesses do you work with?

We work with a wide range of small businesses — from solo entrepreneurs to growing teams — across many industries including trades, wellness, professional services, and more.

8. What tools or platforms do you use?

We’re experienced with a variety of tools including Google Workspace, Microsoft Office, QuickBooks, Calendly, Zoom, and most major CRM and email platforms. Have something specific in mind? Let’s talk!

9. Can I customize the services I need?

Absolutely! Every business is unique, and we’ll work with you to create a plan that fits your exact needs — whether you need help with just one task or a full support system.